Deploy SMS campaigns nationwide with localized details and numbers—proven to double clicks and response rates.
Voxie enables messaging from local franchise numbers, ensuring recipients recognize and trust who's reaching out, boosting both open and response rates.
Set dynamic send rules to reach each time zone at the right moment, and use external data such as weather or local events to trigger timely, context-aware messages.
Franchisees can engage customers directly through approved templates, managed lists, and 2-way SMS, while the brand maintains full visibility and upholds TCPA guidelines.
By harnessing the power of Voxie's advanced SMS technology, The Learning Experience was able to create a seamless and unified communication flow with incredible results.
Yes. Franchisees can text their own subscriber lists directly from Voxie using approved templates. Better still, the brand team will be able to view all scheduled texts and gauge the performance of such efforts.
The brand team keeps full oversight of franchisee messaging without having to approve each send by hand.
Voxie can hold franchisees to approved templates, Corporate-approved audience segments, and set sending rules, so local messages stay on-brand automatically. The brand team can see every campaign scheduled across the network, with the ability to edit or pull any localized text before it goes out.
Absolutely. Voxie's segmentation and Group targeting features let you specify which regions, locations, or ownership groups receive specific campaigns. Corporate can include or exclude particular franchisees from any initiative, so every campaign reaches the right markets without extra manual work.
Voxie automatically enforces TCPA compliance at the brand level, so individual franchisees aren't left to handle consent and opt-outs on their own.
Opt-out handling and consent tracking are centralized. When a customer opts out, Voxie removes them from every location and number that messages them, which prevents the accidental sends that lead to complaints or fines. Corporate can also require that contacts enter the program only through approved sources, keeping local lists clean across the network.
Voxie can text-enable the phone number each location already uses, so customers keep seeing the same local number they recognize. For locations that don't text today, Voxie adds SMS capability to their existing line without interrupting voice calls. Every message—including a national campaign routed to a nearby customer—then comes from a familiar area code.
Voxie supports two-way texting through localized phone numbers, so replies come directly to a number familiar to customers. Franchisees can individually respond to messages routed to their location—if they wish—while corporate can setup automated solutions built with Conversational Intelligence as a fallback solution, ensuring that every customer receives the answers they need.