Yes. Voxie's flexible architecture lets you centralize all text communications at the corporate level, route them to individual franchisees, or use a hybrid approach—whatever best fits your operational model.

Voxie delivers comprehensive dashboards that reflect response times and resolution times across corporate and franchise locations. This data empowers brands to identify which franchisees may need help, successful strategies, and replicate what works system-wide.

Voxie Intelligence combines our understanding of franchise complexity with your brand-specific context. This allows custom categorization and prioritization rules to put the conversations that matter most at the top of each franchisee's inbox.