Always on Message

The Only SMS Platform
Purpose-Built for Franchise

Ensure every location is on message and every message is on brand.

globe focused on the united states
Seatle
Total Contacts
34k
32%
Growth by Type
32%
San Francisco
Total Contacts
49k
22%
Messages Sent by Day
22%
Atlanta
Total Contacts
27k
26%
Contact Source
26%
New York
Total Contacts
53k
29%
Group Performance
29%
Minneapolis
Total Contacts
20k
20%
Replay Rate
20%
Denver
Total Contacts
22k
18%
Contact Growth
18%

Trusted by the World’s Top Brands

British Swim School logoCamp Bow Wow logoUnleashed Brands logoJersey Mike's logoOki Fresh Carpet Cleaning logoSonic logoThe Learning Experience logoInspire logo

Franchisee freedom with centralized governance.
Winning strategies broadly executed with a local feel.

Finally, an SMS solution that lets you have it all:

Balance Franchisee Autonomy with Oversight

Use templates and audiences to enable fast, on-brand rollouts.

Evolve Beyond Generic Text Blasts

Tailor messaging to locations and individuals to boost engagement.

Harness Franchise-Centric Analytics

View data dashboards organized by franchisee and/or campaign for easy comparison.

Standardize Success Across the Ecosystem

Unlock valuable insights into campaign performance across national franchise locations.

Safeguard Brand Voice and Compliance

Support proactive franchisees while enforcing tone guidelines and regulatory adherence.

What Makes Voxie Different

Franchisee Independence With Centralized Stewardship

Equip motivated franchisees with an SMS that supports their marketing ambitions. Simultaneously, enforce brand-wide standards.

  • Optional approval workflows
  • Brand-specific text templates
  • User-specific subscriber list and data access

Unique Franchise Challenges Call for Unique Solutions

Franchise SMS
Challenges

  • Brand consistency and compliance are jeopardized by disjointed SMS management
  • Inconsistent customer communications and performance from franchisees
  • Decentralized SMS reporting causes shallow, time-consuming analysis
  • Corporate-crafted SMS lacks localized voice

With Voxie Platform Solutions

  • Franchisees easily send texts while following brand and regulatory rules
  • Brands send network-wide SMS auto-adapted to each locality
  • Behavior-triggered text automations uphold franchise standards
  • Data organization emulates your franchisee ecosystem structure

Always on Message

Voxie turns SMS into a brand‑safe growth engine by keeping you Always on Message. Corporate sets the voice, templates, and compliance guardrails; locations engage with approved offers and timely updates. Budget controls and per‑location caps prevent long, costly sends or a poor customer experience through over‑messaging.

The result is disciplined, franchise‑ready texting: every message on brand, every location on message, every interaction starting on text, and every dollar controlled for maximum impact.

Woman looking at her phone with Voxie Message Hub.
Woman looking at her phone
Voxie Message Hub iOS App

SMS Features

Full Capabilities
Automated segmentation and list management
Hyper-personalized SMS marketing
Dynamic customer lifecycle journeys
Automatic TCPA compliance
National Campaigns with localized deployment
Performance tracking at a local level
Sophisticated lead nurturing
Management dashboards that cater to franchise business models

Our Customers
Love Us

The Voxie team is unmatched in their commitment to excellence in both their product and their people. They are highly responsive, agile, and consistently deliver on our evolving needs. The partnership feels like more than just a service provider relationship; its been a true collaboration.”

headshot of Richard Hesse

Richard Hesse

Manager of Technology Sourcing and Partnerships, Inspire

Partnering with Voxie has transformed the way we approach SMS marketing. Their strategic guidance and deep understanding of the franchise space helped us drive real results, including a 300% ROAS. Voxie has become an essential growth partner for Edible Arrangements.”

headshot of Somia Fariad Silber

Somia Fariad Silber

CEO, Edible Arrangements

We chose Voxie because Franchise Hub provided the solution we needed. Managing hundreds of locations under a single, unsegmented platform wasn't an option, but Voxie's ability to group locations and customize access fit the needs of our growing franchises perfectly.”

headshot of Jordan Lebeuf

Jordan Lebeuf

VP of CRM at Unleashed Brands

Voxie’s efficient onboarding made it easy for us to navigate SMS marketing and demonstrates how well they know our industry.”

headshot of Ryan Dickerson

Ryan Dickerson

CMO, Sonic Drive-In

Unlock the Secrets of SMS Marketing

SMS marketing playbook for franchise success.10 franchise marketing strategies that drive proven results.

Ready to chat?

It’s time to evolve beyond generic SMS blasts.

Request a Demo

Frequently Asked Questions

Voxie is the only SMS platform designed specifically to support the franchise business model. It empowers corporate teams to set strategic guardrails while allowing franchisees to engage their local audiences effectively.

  • Corporate Control & Compliance: Manage opt-ins and opt-outs at the national level to ensure compliance.
  • Targeted Marketing: Define audience parameters so franchisees market to the right customers.
  • Pre-Built Templates: Provide franchisees with ready-to-use SMS templates for consistency and success.
  • Local Automation at Scale: Powerful automated messaging flows deployed at the local level maximize lead & customer engagement, seamlessly handing off conversations to users.
  • Regional Control: Not all SMS strategies need to be deployed across the franchise. Customize groups based on region, strategy, and more to bring a level of control franchise brands need.
  • Franchise-wide Visibility: Set benchmarks and identify your strongest performing locations, and biggest opportunities for improvement.

With Voxie, franchisees get the perfect balance of centralized oversight and localized engagement.

Voxie is best suited for multi-location businesses with physical storefronts. Our SMS platform is optimized for industries such as:

  • Quick-service restaurants (QSRs)
  • Home services
  • Fitness & wellness
  • Pet boarding & care

Voxie's AI is designed to make your SMS marketing smarter, faster, and more effective. Here's how:

  • Message Creation – Our generative AI helps craft marketing messages and quick replies, making it easier to engage customers with compelling content.
  • Sentiment-Based Responses – Voxie analyzes conversations in real time, understanding customer sentiment to guide more thoughtful and relevant responses.
  • Data Extraction & Personalization – AI pulls insights from customer conversations—like preferences, opinions, and choices—to personalize interactions. (Example: "What's your favorite holiday drink?" and using that data for future messaging.)
  • Automated Campaign Categorization – Voxie's AI intelligently tags and organizes SMS campaigns, simplifying analytics so you get clear insights right out of the box.

Voxie seamlessly integrates with HubSpot, Salesforce, mParticle, and more.

We prioritize integrating with the tools you already use to enhance your SMS strategy. During the discovery phase, we'll explore your tech stack and, if needed, build a custom integration to ensure a smooth workflow. Voxie has a public API to ensure that we can integrate into your current processes and tech stack.

Voxie offers a custom pricing model designed to be more cost-effective than traditional pay-as-you-go plans. Pricing is based on:

  • Number of locations – Scales with your business needs.
  • Platform cost – Covers advanced features and automation.
  • Total segments sent – Ensures flexibility and efficiency.

This personalized approach helps you get the best value while maximizing the impact of your SMS marketing.